Aerie - Sales Leader - Full Time
Westfield Old Orchard
Full Time
The Sales Leader supports the store management team by effectively performing the responsibilities of a LOD by creating a selling culture and enhances thecustomer’s experience and achieves the store sales goals. As a member of management, the Sales Leader is responsible for the daily operation of the store.
TheSales Leader is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience .
RESPONSIBILITIES:Leadership. Perform the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First culture. Communicate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance and behavior standards.Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance.Drive for Results Partner with the Store Management team in the execution of the store business plan to drive KPI results and maximizes business opportunities. Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals. Drive brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program.Talent Management Lead role in training, developing and coaching the associate team to create a Customer First culture.Motivate associates by providing feedback and recognition for behaviors that drive positive results.Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution.
Apply now at AEO careers.
